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Industrial Manufacturing / Product Digitization

SPXFLOW After-Sales Service Mini Program

Parts, documents & support in one place

SPXFLOW After-Sales Service Mini Program

An industrial after-sales mini program for SPXFLOW: hotline, part-number lookup, document downloads, category search and messaging — efficient self-service.

Challenge

Countless models and complex documents; customers depended on manual support and after-sales was expensive.

Solution

Built product-category and spare-part lookup with old/new part-number matching, downloads, email delivery and online consultation — customers self-serve in seconds.

Outcome

Fewer repetitive support tickets, faster document access, and a more standardized, digital after-sales entry point.

Gallery

SPXFLOW After-Sales Service Mini Program - 图片 1SPXFLOW After-Sales Service Mini Program - 图片 2