← Back to Work
Brand & Retail
Pet Supplies Group-Buy Mini Program
Group buying, fulfillment & after-sales for pet retail
A group-buy mini program for pet supplies: product display, group founding/joining, friend invites, order management, logistics tracking, refunds — complete e-commerce flow.
Group buying means countdowns, inventory, failed-group refunds, reminders and order-status flows — complex rules that still had to feel simple.
Designed the core flow around group buying: product pages, group details, payment, tracking, after-sales and notifications — lifting conversion and repurchase.
The client got a complete group-buy sales tool: online acquisition, group conversion, order fulfillment and after-sales in one closed loop.